The ideal candidate will be a highly motivated self-starter with excellent communication skills and a strong commitment to customer satisfaction. This is a career opportunity that rewards ambition and achievement. The work environment is dynamic and challenging as part of a fast-paced team. This is a highly visible position. Your performance will be measured in terms of client satisfaction and productivity. You will be empowered to work independently, but you will be part of a results-oriented team. Our progressive work environment allows for improvement and expansion of a broad range of career and professional skills. Because of our continued growth in Arkansas and significant growth opportunities in the Texas market, FI is looking for a Customer Support Representative / Relationship Manager for our Little Rock office. Candidates would first become a subject matter expert by learning our county government financial software. Once the candidate has an understanding of our financial software, they would be expected to assist in new county software installations in Arkansas and Texas and training new county clients. When not involved with new customer installations, the candidate would provide remote support to our customers, share new software ideas with our software development team, and test new software features prior to them being provided to our customers. While this position is based in our Little Rock office, significant travel to counties in both Arkansas and Texas will be involved for trade shows, presentations, software installation, sales and support.
Financial Intelligence (FI) is part of the Information Capital family of companies. Founded in 1981, the various enterprises which makeup Information Capital, provide unique, countywide software solutions for thousands of local government clients across the nation. We provide software solutions for areas in law enforcement, probation, tax collection, criminal courts, forensics, health care, and financial accounting to name just a few.
As an enterprise focused on providing financial software solutions for county governments, Financial Intelligence (FI) has delivered proven financial software solutions such as payroll and accounts payable to county governments in Arkansas and Texas. We are a rapidly growing company. The keys to sustaining this growth are maintaining our focus on a unique business model, personal customer service, and technical innovation.
Why You Might Consider Working with Financial Intelligence?
Financial Intelligence (FI) provides candidates the opportunity to be a part of an ethical and fast-growing company. With offices located in Little Rock, Arkansas, and Conroe, Texas, candidates have the opportunity to help counties solve a variety of financial software related issues. Our company culture is a unique blend of professionalism, a relaxed environment, and family-friendly values. An entrepreneurial spirit is encouraged and rewarded for all our team members. The culture in FI is the natural byproduct of more than 30 years of sustained success in the local government software industry. We focus on promoting from within when at all possible and investing in employee training and development. This has provided opportunities for sharp, hardworking professionals to come in on the ground floor and build their careers with us.
For more information on FI:
Location/Region: Little Rock, AR