Central Arkansas Water
Essential & Exceptional
Information Services Technician I
Central Arkansas Water (CAW), an award-winning water utility serving Little Rock-North Little Rock and surrounding areas, is currently seeking a skilled, innovative professional to serve as Information Services Technician I for the utility.
Provides technical assistance to computer users
Analyzes PC application needs of users
Maintains help desk tracking system and records
Provides support for information services
Coordinates meetings/schedules events
Purchases, configures, setup and maintains computer and audio visual/electronic equipment
Three (3) years of work experience with Windows Desktop OS including working with PC hardware, software, mobile devices, audio visual equipment and computer users
Must have knowledge of Windows Desktop OS fundamental; Cisco UC environment i.e., Call Manager, Unity Connection, etc. ; Apple IOS; PC operating systems and command structures; and MS applications i.e., Access, Excel, Word, etc.
Must be able to troubleshoot Windows Operating System & Applications; do minor hardware repairs; train users; pull & create network patch cables; look at a computer screen for extended periods; research solutions to problems.
Must have the ability/skill to extract & analyze information; organize & synchronize HR activities; compose correspondence & documents; operate office equipment; and type 40-50 wpm
We offer outstanding benefits, competitive pay, and an excellent work environment. An application packet and information are available at
Central Arkansas Water Human Resources Office
221 East Capitol Avenue Little Rock, AR 72202
Job Line: 501-377-1335 www.carkw.com
Application deadline Friday, January 1, 2021
Equal Opportunity Employer
We support diversity & inclusion in the workplace.
Location/Region: Little Rock, AR